Is there a price break for retailers?
We offer wholesale pricing through our sales partners Greater Than Games. Please DM if you’re interested in purchasing for retail.
Last updated: January 18, 2021 08:10
What will retail prices be?
Retail items will be a roughly 33% increase over what is listed here.
Last updated: January 18, 2021 08:10
Can we buy any of the original sets during the kick?
We plan on opening up access to original items once we cross certain thresholds which will allow us to start reprints sooner than currently planned. At which point we’ll add the original items as available here.
Last updated: January 18, 2021 08:10
I'm a convention / tournament / organized play organizer, can you help with terrain at my events?
Please direct message us! We love to help events give players the best experience possible.
Last updated: January 18, 2021 08:10
Will you make medieval/fantasy terrain ever?
Not only will we, we actively are working on that right now! Well, right now we’re managing this kick, but right after right now we get back to working on medieval/fantasy terrain which we hope to kickstart by the end of this year.
Last updated: January 18, 2021 08:10
Will you make the Urban Sprawl set you previewed in the first kickstarter?
Yes. More news on that later this year as well.
Last updated: January 18, 2021 08:10
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.